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Hugh McCallum

Management Consultants

Skills
Strategic Consulting
Business Functions
Leadership Non Executive Director Operations Strategy
Sectors
Financial Services Not for Profit Other Professional Services Retail SaaS Services Technology
Services
Business Model Innovation Business Process Optimisation Business Strategy Change Management Strategy Cost Reduction Strategies Culture Development and Management Customer Experience Optimisation Customer Service Employee Training and Development in Customer Service Employee Wellbeing & Mental Health Strategies Fractional COO IT Governance and Risk Management Leadership Development Programs Leadership Practices and Styles Non Executive Director Non-Executive Director Operations Strategy Performance Management and Feedback Processes Process Improvement Risk Management Strategy Strategic Business Planning & Execution Supplier Performance & SLA Management Teamwork Teamwork Dynamics and Collaboration Technology Adoption for Productivity Enhancement Tender Response
Bio

Dynamic Leadership for Growth & Transformation. Hi, I’m Hugh McCallum, a seasoned Fractional COO, Fractional Operations Director, and Independent Non-Executive Director with a passion for driving scalable growth, operational excellence, and ethical innovation. With over 25 years of global leadership experience—from Accenture’s EMEA operations to guiding pre-seed startups and nonprofits—I specialise in turning complex challenges into measurable success.Why Work With Me?Strategic Execution: Proven track record in designing target operating models, optimising costs (e.g., €5M+ savings), and scaling teams (200 - 2000+ FTEs).Governance & Risk: Chartered Director candidate with expertise in board evaluations, AI ethics, and financial oversight—ensuring compliance without stifling agility.Culture & Change: Voted "Most Inspirational Leader" at Accenture for fostering high-performance cultures and gender-balanced leadership.Future-Ready Insights: Certified in Generative AI and Design Thinking, I help boards and executives navigate digital transformation with confidence.Recent Impact:Led Clanwilliam Institute as Fractional CEO, delivering a 3-year strategic plan and governance overhaul.Advised Cardio Flourish (pre-seed healthtech) on scaling frameworks and investor readiness.As Institute of Directors Board Evaluator, empowered clients with actionable governance roadmaps.Let’s Connect!Whether you need an interim COO to streamline operations, a Non-Executive Director to elevate governance, or a mentor to unlock your team’s potential—I’d love to explore how we can achieve predictable, profitable growth together.📩 hugh@rbsconsultancy.com | ☎ +353 89 263 7368🌐 RBS Consultancy | 🔗 LinkedIn